VBL. Die sichere Versorgung aus einer Hand
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Privacy Policy


The Versorgungsanstalt des Bundes und der Länder (VBL – Federal State Gartnment Employees Retirement Fund) collects and processes data during every use of the internet service www.vbl.de and every time a file from the service is opened. The data is stored in a log file. The data is only stored for security reasons and will be deleted lateron. It is not given to a third party.

Apart from registration and use of the customer portal My VBL, the VBL collects and uses personal data (e.g. Name, E-Mailaddress) only if the user enters it in a input field or via e-mail in a request to the VBL (e.g. using recall service) or accepting a service or an offer (e.g. Use of online calculator) and sends it to the VBL. Input of the data is optional and voluntary. Your personal data will only be used in order to fulfill your request (e.g. recall).

Acquisition, processing and use of personal data by VBL (Versorgungsanstalt des Bundes und der Länder) is carried out considering data protection regulations, particularly the German Telemedia Act (TMG) and the German Federal Data Protection Act (BDSG). In doing so VBL acts on the principle of minimal use of personal data. The employees of VBL are sworn to secrecy. According to the legal requirements, the VBL took the necessary technical and organizational measures for protecting personal data.

Collection an Use of Personal Data

On visiting a VBL web-page, the data for this action will be stored on a log file. This data cannot be traced to a particular person by VBL. Therefore VBL cannot ascertain which user has accessed which page and content. Basically the following data is stored: client’s IP-address, operating system, browser, time of access, visited pages, access error.

The data stored is exclusively used for data security and customized development of the websites. The IP-address will only be stored for for security reasons (e.g. identification of DOS-attacks) for 7 days. All the data will not be transferred to third parties, neither for commercial nor non-commercial purposes.

All the data collected via the website www.vbl.de will only be processed in Germany and only be used for the purposes given.

When using the online calculator, the VBL will additionally store data like name, family name, insurance number etc. As the VBL is only allowed to make offers to current customers, this data is necessary for verification and offer preparation.

When using the recall service, the VBL also collects data like name, family name and insurance number. The recall is only for current customers, that is why this data is necessary for verification and preparing the call.

When subscribing to the VBLnewsletter, the VBL will additionally collect the IP-address of the user in order to identify who made the first subscription. After confirmating the subscription, the IP-address will be deleted in the so-called Double-Opt-In procedure, otherwise after 7 days. The user‘s IP-address will also be stored for security reasons during the subscription.

The user can recommend using some blank forms from our download center to other persons. If doing this, the IP address of the one recommending will also be stored to identify and prevent fraud. The IP-address will also be deleted after 7 days.

On the contact page, the VBL only collects and uses data which you enter and are necessary for verification or preparation of a call. This data is only used for contacting.

Using Cookies

For further information about the cookies used on the website, see our cookie policy.

Notice on links on the VBL websites

There are links to external offers and external websites on www.vbl.de. These are marked visually as a link and highlighted by a Mouse-Over-Function.
The VBL is not responsible for content on external websites and has no influence on their design and content. Therefore, the VBL dissociates from the content of these pages.

Advice regarding using E-mail

Please note that currently the confidentiality of information on the Internet is not guaranteed without further measures (e.g. encoding) when using E-mail. The content which is sent with an e-mail that is not encoded should be no more confidential than the content of a post card. Messages with valuable content should be sent by post to protect them and avoid a third party gaining access to their content.

If e-mail-addresses are transmitted to the VBL (e.g. for taking part in the Newsletter-Service „VBLnewsletter“), these will only be used for this purpose and not be given to third parties.

Rights of affected persons

You will get further information concerning your personal data stored and can verify wrong data on application (§§19 and 20, and 34 and 35 BDSG). Should legal requirements apply, you can ask for blocking or deletion of the stored data (§§ 20 and 35 BDSG).

VBL Data Protection Officer

In case of complaint and any further questions about data protection at VBL, please do not hesitate to contact our data protection officer

Leif-Erik Holtz
Hans-Thoma-Straße 19
76133 Karlsruhe
Phone 0049 (0) 721 155-440
Fax 0049 (0) 721 155-1324
E-mail datenschutz@vbl.de

As a public-law institution VBL is under federal supervision by the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The BfDI assures that VBL complies with federal data protection law and other regulations regarding data protection.

Address of BfDI:

The Federal Commissioner for Data Protection and Freedom of Information
Husarenstraße 30
53117 Bonn
Phone 0049 (0) 228-997799-0
Fax 0049 (0) 228-997799-550
E-mail poststelle@bfdi.bund.de
Internet www.datenschutz.bund.de

In case of complaint and any further questions about data protection at VBL, you can also contact him.

We care about your security and privacy when you are using the internet. Our website does not use cookies to store personal data nor exchange it with third parties. However, this website does use cookies in order to improve functionality and performance. If you continue reading and using our website, you agree on the use of cookies. For further information see our Cookie Policy.    German version